A Few Kind Words …

We love hearing from our customers – how else could we be sure of getting our products and services just right? When our customers order online we ask them to review their experience and we’ve been overwhelmed by the 97% positive response! So much so, that we want to share some of the kindest comments:

  • “Lovely classic clothing in plenty of traditional colours. Quick delivery too. Glad to have found you.”
  • “My daughter in law loved the dress. She exchanged for smaller size so my grand daughter could use it right away. Great for ordering from United States!”
  • “Thought the service was great and a my children were thrilled to receive a lolly in the parcel too – a very nice touch!”
  • And finally, a customer who ordered a cricket sweater simply said, “My son will not take it off!”

Regardless of whether you pop into our fabulous stores every other day, or browse online from the other side of the world, we want you to use our website with confidence. To that end, our web team is working on a testimonials page where you’ll be able to read more feedback – keep an eye out for it soon.

CAIRN update!

We are thrilled to announce that we have not only reached our target of £10,000 to build our first Trotters school for children in rural Nepal but have well exceeded our hopes and have reached an extraordinary total of £16,000! This is fantastic news and is enabling us to complete the school build on time as well as adding a 3 year funding programme including monitoring for a library too!

Well done everyone and THANK YOU for your help.

In April, sisters Natasha and Victoria Ross, the two daughters of our Trotters founders Richard Ross and Sophie Mirman, will venture on a trek with The CAIRN Trust to Hille Taksar where they will unveil our Trotters plaque and open the Shree Barahi Milan School. We are all very excited and will track their progress here closely.

Diary of a (not so new) Mum

Wow, I am very popular at the moment; my little girl has become my little Klingon. It seems I must be the most amazing mother because she simply can’t bear to be parted from me. If I should think for a second about leaving a room with her in it, she makes her disquiet felt by repeating “Mummy, mummy, mummy” in the most sorrowful voice she can conjure up, which becomes gradually distorted by little sobs.

Yesterday when I left for work I am told she stood at the front door, arms outstretched, doing the same routine. Now whilst in many ways I find this sort of adoration quite flattering and it clearly shows who is the better parent (he tried his best bless him) it can also be a teeny weeny mite irritating.

She’s also randomly decided that two of her stuffed pals are her absolute best friends. Having never previously shown any attachment to a cuddly toy, monkey, dolly and Lauren are now virtually inseparable. Not only must the pair of them be in full view at all times, but monkey must be in his dress (I always thought of him as a boy but Lauren clearly disagrees) otherwise we get “Dress, dress” in the whinge voice.

So now, I can completely empathise with all those mums in Trotters who buy four identical Jellycat toys because that particular lion/doggy/bear is their child’s favourite and the risk of losing the toy is simply too great for all concerned. The old, non-parent, rather judgemental me may have thought these mothers somewhat over-anxious or over-indulgent. Not anymore! I am with you! And also, just a warning but I’ve seen it happen lots of times where a mum comes to buy a replacement toy and it’s discontinued. They don’t make them forever you know. Buy now!

If you never need to use a replacement toy, take a top tip from one of our design team at Trotters. She has a daughter who was 18 this year and saved the spare version of, in this case, the Little Princess and presented it to her on her 18th birthday. There were apparently a lot of tears! Ahhhhhh.

Well, having said all this, I am not overly worried about the clinginess. There are other signs that Lauren will grow up to be the independent, strong woman I hope she will be. See below……..needless to say this was a trip with her nanny (you wouldn’t have got me anywhere near that thing. I’d have been crying for my mummy if that was round my neck!!!)

Pancakes – the results!

We promised last week to share the outcome of our pancake making endeavours using the recipe in Martine Fait La Cuisine, as recommended by our founder, Sophie. So, here are the results!

We started by mixing the egg yolks, milk and flour in the mixing bowl while the yeast dissolved in a splash of lukewarm water. At the same time, the assistant chef beat the egg whites until they were fluffy. We poured the yeast and egg whites into the mixing bowl, along with a spoonful of sugar, and left them for an hour or two to rise. We took a break at this point and enjoyed stuffed savoury pancakes that we’d made earlier!

 

 

Break over, it’s time for the chefs to put their mixture to the test. We put a drop of oil in the frying pan, let it get really hot and spooned in the batter. We tried to get it to spread in a circle, and waited a minute or two until flipping time! I confess we were a bit cowardly, and after a couple of shoddy attempts, we played it safe and the assistant chef used a spatula to turn our pancakes. Meanwhile, we got the toppings ready – traditional is always the best: sugar, lemon and buckets of honey!

 

 

And here they are – soft, fluffy, delicious pancakes! They were well received by all, and even though they were a bit more complicated than the average pancake, they were definitely worth the extra effort. Yum!

 

 

Pancakes!

Tuesday 21st February is Shrove Tuesday, known to a lot of us as Pancake Day. The day got it’s name from the tradition of using up all the rich ingredients like flour, eggs and sugar before the six week fast of Lent.  In some countries Shrove Tuesday is called Fat Tuesday for the same reason!

 

This year we’re going to try a recipe from Martine Fait La Cuisine, recommended by Trotters founder, Sophie. She told us that Martine was one of her favourite characters as she was growing up, and when she taught her own children to cook, Martine Fait La Cuisine was where she began. The Martine stories have been so popular in our shops that it seems our customers would agree! The recipe is in French, of course, just to give us an little extra challenge, and we’ll show you the results next week.

 

We remember having lots of fun on Pancake Day (and making lots of mess!), and we’re wondering what recipes, toppings and tossing techniques our friends and their children will be using this year. If you’ve got some top tips or stories, why not leave us a comment or share on our Facebook page? We’d love to hear!

Valentine’s Poem Competition Winners

Last week we felt a bit loved-up and asked our Facebook fans to show off their literary talents and compose a Valentine’s poem. As an extra incentive, we offered our enormous furry friend Edward as a prize!

We were thrilled to have so many participants and had a challenge choosing a winner – apparently there’s no shortage of bards among our fans! First prize went to Faridah Brooker, and here is her winning entry …

 

There is a place in London Town,
Where no-one ever wears a frown,
Where stylish clothes for girls and boys
Rub shoulders with fun, original toys,
You can have a cuddle with Edward Bear
Whilst someone even cuts your hair!
For 21 years this ‘house of fun’
Has been bringing joy to everyone,
So for all the great things mentioned above’
TROTTERS is the place I love!

 

Congratulations to Faridah, and to our runners up – Paula, Melissa, and Christine will all  receive one of Edward’s little bear brothers. You can see their poems and all of the entries on our Facebook page, as well as details of new competitions as they happen.

 

Diary of a (not so new) Mum

You’ll have all read on the blog about our spring/summer photo shoot. I was really pleased that Lauren was asked to be a model again again. OK, let’s face it, my colleagues who choose the children have to ask her or it might be slightly awkward. How to tell someone their child isn’t attractive enough hmm.

Anyway, I approached the session with some trepidation and rightly so as it turned out. Honestly, it wasn’t good. Mini tantrum before the first set of shots, tantrum when not allowed to eat a brown, (half-eaten by another child) apple, leading to me giving in and letting her eat the apple. Tantrum when I took apple away from her to take next lot of photos etc etc. Bow pulled out of hair about 4,000 times. Tricked her in the end though and here’s a good tip: put two in at once and mess around a lot with the second one and they pull that out and don’t realise the other’s there. Ha!

A minor victory though. Generally I left feeling rather stressed and cross with Lauren. At least the model pickers will be able to excuse her on behavioural grounds next time!

On a positive note, in the moments of calm we had, it was so nice to chat with the other mums there and lovely to see our collection being worn. All the children were so sweet and beautiful and the clothes looked absolutely gorgeous. Also, Lauren loved playing with the pirate and his fluffy parrot, as did the other children…

One of the nice shots of Lauren is on the website and it’s her wearing a duck dress, which as our regular customers know is one of our classic designs. It was so lovely then for me when Lauren’s nanny, Tama, told me her Mum dressed her in Trotters and still has many of the items she wore when she was little. One of them is an original duck dress, shown below. Isn’t it fabulous?! In those days it even came with handmade fimo buttons. Amazing. Our designs have certainly evolved since then, and we don’t do such strong colours now!

If anyone else has kept any Trotters clothes, we’d love to see some photos or old photos of your children wearing them. The older the better! Email them in and we’ll put them up.

Finally, how did everyone else get on with the snow? I was highly enthusiastic. I rushed to Turnham Green store to get Lauren some little Aigle wellies in red, which by the way, she adores and carries around the house shouting “boots”. Snow though, is not such a hit. Nothing could tempt her to enjoy herself in it. Not even throwing a massive snowball at Daddy. Very unpopular, stupid, cold, wet white stuff. Roll on summer.

Spring/Summer 2012 Photoshoot

Last Friday was a big day for us here at Trotters, as our Spring/Summer 2012 photoshoot took place and what a fantastic day it was!

First stop…hair! Our wonderful hairdressers were on hand to give our models the star treatment:

Next up, clothing! Our new collection for Spring/Summer 2012 is a real treat so we were very excited to finally be able to show it to you with the help of our fabulous models!
Lights, camera…action!It can be quite a long day, but luckily, we had some very special guests in attendance to keep everybody busy!A spot of swashbuckling and balloon making…even some magic!The day was a massive success and a HUGE thank you goes out to everyone involved for making it such a special day.

Do take a look at our website to see the end results of the shoot…not to mention a peak at the new collection!!

To see more images from the shoot take a look at our Facebook page