|Click & Collect||FREE|
|Standard UK Delivery when you spend £75 or more||FREE|
|Standard UK Delivery||£4.95|
|UK Next Day Delivery, will be available again soon||£8.00|
Click & Collect
All our stores offer Click & Collect. For more information click here.
Standard UK Delivery
Standard UK delivery is £4.95 for orders under £75 or free if you spend £75 or more.
Standard UK delivery will be dispatched within 48hrs (subject to availability). Standard UK deliveries are shipped with Royal Mail using a tracked service; a signature is NOT required upon delivery. Orders can be expected to arrive in 3 - 5 working days. Please ensure someone will be available to accept your parcel, otherwise your order will be awaiting collection at your local post office.
During busy periods delays may occur. If an item is not available for immediate dispatch you will be notified by email and advised of the expected delay. In the event that an item is sold out and your order is unable to be fulfilled we will notify you via email, providing you with the option of back order, exchange or cancellation.
Next Day Delivery
Trotters is moving and at this time cannot offer our usual next day delivery service. If you do require your order urgently we are more than happy to assist you, please do contact us on 0207 371 5973 or email@example.com and we will endeavor to have it to you as soon as we can. We are very sorry for any inconvenience this may cause.
European and International Delivery
European delivery is £8 and international delivery is £15.
We deliver to anywhere in the world, except BFPO addresses and countries where we cannot guarantee the status of recipients.
Deliveries to European or international countries can take up to 2 weeks. European and international deliveries are shipped with Royal Mail, who will partner with the local service in each country to deliver. All European and international orders are tracked and do not require a signature upon delivery. Please ensure someone will be available to accept your parcel, otherwise your order will be awaiting collection at your local post office.
Periodically your local customs may hold deliveries for periods up to 3 weeks before the parcel is released for delivery to you. Unfortunately this is beyond our control. Any duties or taxes incurred with international orders are the responsibilities of the customer.
All orders are tracked and scanned at the point of delivery, requiring someone to be available to accept your parcel. If you are not available when Royal Mail attempt delivery, a calling card will be left to notify you and your parcel will be taken back to your local post office depot for you to collect or arrange for re-delivery.
No responsibility will be taken for lost or stolen parcels.
If you have any questions or queries regarding our delivery options please contact customer service. Our customer service team are available on 020 7371 5973 or firstname.lastname@example.org between 9am and 5pm on weekdays.